Terms & Conditions

This agreement contains terms and conditions that govern your access to use of the services

and is an agreement between you or the business you represent and ALLEVES SERVICES. By

executing this agreement, you agree to using the services, you agree to be bound by the

terms of this agreement.

1. Products from Vendors:

The vendor shall offer their products and services to the company for the use of

items on the portal.

2. Services shall be provided by the company:

Hospitality and Management Services, the company shall carry out the following

functions for and down behalf of the vendor for consideration as agreed under the

vendor.

• The vendor authorizes the company to, on behalf of vendor, provide to the

customers/ users of the portal:

a. Information and assistance in relation to the listed products and

services thereof,

b. Information in relation to status of the order placed by customers, and

c. Operating a customer helpdesk for the inquiries in relation to products

and order, customer complaints and grievances.

3. Quality and quantity assurance:

• Prior to the advertising of a product and services on the website, the

company shall carry out a quality assessment of the samples provided by the

vendor for the shoot based on the relevant quality parameters prescribed by

the vendor (“Quality Parameters”).

• Where sample products do not satisfy the quality parameters, the company

shall inform the vendor as soon as possible and the vendor shall thereafter

replace, repair or improve or upgrade all the relevant products so as to

make them comply with the quality parameters. The vendor shall thereafter

provide fresh sample products to the company out of such replaced,

repaired or improved or upgraded products and the process of assessing the

quality thereof shall be carried out again.

4. Details of ordering and organizing:

• The portal will enable customers to place orders for the products they wish

to purchase on the website as well as mobile application .

• Upon receiving the conformation of the order by the vendor, the company

will update details of the conformation of the order on the internal portal

which the company shall maintain for the vendor.

• The vendor herby irrevocably receive the conformation order by the

ALLEVES. In respect of the services, the vendor accepts or decline within 6

working hours of the conform order being received on the portal. If it fails

then the order was considered as declined.

• The vendor shall ensure to provide all relevant authorizations in favors of the

company to facilitate aforesaid collection of relevant products from the

vendor.

5. Calendar updation:

• The vendor should block the date for his unavailability of his providing

services.

6. Terms Of Payment:

• The customers shall be given the choice to make payments for the ordering of

services by way of online payments, direct cash or any other legal methods

of payments as may be available on the portal from time to time.

• Vendor should provide print of the invoice after receiving the payment from

ALLEVES SERCIVES.

7. Cancelation policy:

• The vendor should has to intimate the cancelation of order before seven

working days from the receiving the order date.

• If the vendor canceled order by his own then the vendor should repay the

total amount to the ALLEVES, with in two working days.

8. Confidentiality:

• The parties shall keep all negotiations confidential and maintain the contents

of these terms and conditions together with vendor agreement in strict

confidence and shall make no announcement or disclosure without the prior

written approval of the other party save in respect of (i) disclosures

necessary to be made to each party’s consultants, advisors, employees/

directors on a need to know basis and provided that such third parties are

bound by obligations of confidentiality; and (ii) disclosures required by law.

9. Termination:

• These terms and conditions shall become effect on the effective date as

mentioned in the vendor agreement and shall remain in force unless vendor

agreement is terminated between the parties in accordance with the terms

hereof.

• The vendor agreement may be terminated by either party in accordance with

the following. Upon material breach of these terms and conditions or vendor

agreement by either party which is not cured with in ten(10) days of receipt

of notification from the non-breaching party, the non-breaching party shall

be free to terminate the vendor agreement.